Help Center

Find answers to frequently asked questions and learn how to get the most out of Creva.

Getting Started

Download Creva from the App Store, open the app, and tap 'Get Started'. You can sign up using your email address or Apple ID. Follow the on-screen instructions to complete your profile setup.

Creva offers a free tier with basic features including income tracking and expense management. Premium features like advanced analytics, tax optimization tools, and unlimited platform integrations are available with a subscription.

Creva is currently available for iPhone and iPad running iOS 15.0 or later. We're working on expanding to other platforms in the future.

Platform Integrations

Creva supports YouTube, Instagram, TikTok, Twitch, Spotify, Apple Podcasts, Google AdSense, Twitter/X, and many more creator platforms. We're constantly adding new integrations.

Go to Settings > Integrations > YouTube, then sign in with your Google account. Grant Creva permission to access your YouTube Analytics data. Your revenue data will automatically sync within 24 hours.

Yes, absolutely. We use OAuth 2.0 for secure authentication, meaning we never store your platform passwords. All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

Income & Expenses

Tap the '+' button on your dashboard, select 'Income', then choose 'Brand Deal' as the category. Enter the brand name, amount, date, and any notes. You can also attach invoices or contracts for your records.

Yes! Creva allows you to track all business expenses including equipment, software subscriptions, travel, and more. These expenses are factored into your profit calculations and tax estimates.

Creva automatically categorizes income from connected platforms. For manual entries, you can choose from categories like AdSense, Sponsorships, Affiliate Revenue, Merchandise, Services, and more.

Tax Features

Creva is a financial tracking and estimation tool, not a tax filing service. We provide income summaries, expense reports, and tax estimates that you can share with your accountant or use for self-filing.

Our tax estimates are based on your income, expenses, and general tax rules for your selected region. They're meant to help you plan ahead. For accurate tax advice, consult a qualified tax professional.

Yes! Creva supports Indian tax rules including income tax slabs, GST tracking, and TDS considerations. We help Indian creators understand their estimated tax obligations.

Account & Billing

To cancel, go to your iPhone Settings > Apple ID > Subscriptions > Creva > Cancel Subscription. You'll retain access to premium features until the end of your current billing period.

To delete your account, go to Creva Settings > Account > Delete Account. This will permanently remove all your data. You can also email care@creva.dev to request account deletion.

Refunds are processed through Apple. Visit your purchase history in the App Store or contact Apple Support to request a refund for eligible purchases.

Still have questions?

Our support team is happy to help you with anything not covered here.

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